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Report your concerns through right service channels

Unknown April 30, 2026

Have a query?
Start the right way.

For a safe and reliable resolution, make sure to report your issue only through official service channels.

Know how to lodge a query, request the right way

Level 1:

Write, Call or Visit branch

Raise issue via app / web, call or branch visit.

Complaint Unresolved at Level 1?

Level 2:

Contact Grievance
Redressal Officer

Call or Email GRO with your
Service Request Number.

Complaint Unresolved at Level 2?

Level 3:

Contact Principal Nodal Officer

Call or Email PNO with your
Service Request Number.

Still Unresolved at Levels 1, 2, 3? or
Didn’t get a response within 30 days of complaint?

RBI Kehta Hai!
Jaankar Baniye, Satark Rahiye

Note: RBI does not resolve requests directly.
Raise your complaint via appropriate channels.

Explore Our Services

Loan payments

Pay EMIs, part-pay or close loan

Customer Service

Raise and track requests easily

Your documents

Access all important documents here

Your relations

Manage all your accounts easily

You can call us at 8698010101 for instant support or visit our nearest branch. Standard call charges apply, as this is not a toll-free number.

Download our app

This message, including any attachments may contain proprietary, confidential and privileged information for the sole use of the intended recipient(s), and is protected by law. If you are not the intended recipient, please notify the sender immediately and destroy all copies of the original message and attachments, if any. Any unauthorised review, use, disclosure, dissemination, forwarding, printing or copying of this email or any action taken in reliance on this e-mail is strictly prohibited and may be unlawful. Bajaj Finance Limited reserves the right to record, monitor and inspect all email communications through its internal and external networks. Your messages can be subject to such lawful supervision as Bajaj Finance Limited deems necessary in order to protect their information, interests and reputation. Please ensure you have adequate virus protection before you open or detach any documents from this transmission. Bajaj Finance Limited does not accept any liability for viruses.

Report your concerns through right service channels

Reviewed by Unknown on April 30, 2026 Rating: 5

Are you missing important alerts?

Unknown April 15, 2026

Stay informed, instantly

Keeping your details updated helps you stay informed, secure, and protected.

Stay safe from scams

Be alert to OTP and fraud related call scams with timely alerts.

Detect suspicious activity early

Update your contact and bank details to avoid missing fraudulent transactions.

Add a nominee for peace of mind

Update your nominee details to your fixed deposit accounts to secure loved ones future.

RBI Kehta Hai!

Jaankar Baniye, Satark Rahiye

Explore Our Services

Loan payments

Pay EMIs, part-pay or close loan

Customer Service

Raise and track requests easily

Your documents

Access all important documents here

Your relations

Manage all your accounts easily

You can call us at 8698010101 for instant support or visit our nearest branch. Standard call charges apply, as this is not a toll-free number.

Download our app

This message, including any attachments may contain proprietary, confidential and privileged information for the sole use of the intended recipient(s), and is protected by law.
If you are not the intended recipient, please notify the sender immediately and destroy all copies of the original message and attachments, if any. Any unauthorised review, use, disclosure, dissemination, forwarding, printing or copying of this email or any action taken
in reliance on this e-mail is strictly prohibited and may be unlawful. Bajaj Finance Limited reserves the right to record, monitor and inspect all email communications through its internal and external networks. Your messages can be subject to such lawful supervision as Bajaj Finance Limited deems necessary in order to protect their information, interests and reputation. Please ensure you have adequate virus protection before you open or detach any documents from this transmission. Bajaj Finance Limited does not accept any liability for viruses.

Are you missing important alerts?

Reviewed by Unknown on April 15, 2026 Rating: 5

Digital Payments Safety: Do’s & Don’ts

Unknown March 18, 2026

Follow these do's and don'ts to protect your account from fraud and make safe digital payments.

Confirm before you Pay

Do's	Verify account number, UPI ID and the recipient's name. Always double-check the amount before you make payment

Don'ts

Never fall for unbelievable deals, cashback, or discounts.
Do not approve unknown payment requests online.

Protect your Account

Do's	Enable two-factor authentication on bank accounts and email. Transact only on trusted private or VPN networks.

Don'ts

Never share your OTP, PIN, CVV or passwords with anyone.
Never download any screen-sharing apps like AnyDesk.

Update your App & Enable Alerts

Do's	Turn on device notifications and alerts for all transactions. Update your details like mobile number and Email ID regularly.

Don'ts

Never download any applications from unofficial websites.
Never click on random links in SMSes from unknown senders.

Beware of Fraud Tactics

Do's	Verify the link to update KYC before you start the process. Verify the customer care executive before sharing any details.

Don'ts

Never invest in quick-cash, fake loan apps, lottery,etc.
Do not scan a QR code when asked to send money "urgently".

Explore Our Services

Loan payments

Pay EMIs, part-pay or close loan

Customer Service

Raise and track requests easily

Your documents

Access all important documents here

Your relations

Manage all your accounts easily

You can call us at 8698010101 for instant support or visit our nearest branch. Standard call charges apply, as this is not a toll-free number.

Download our app

This message, including any attachments may contain proprietary, confidential and privileged information for the sole use of the intended recipient(s), and is protected by law.
If you are not the intended recipient, please notify the sender immediately and destroy all copies of the original message and attachments, if any. Any unauthorised review, use, disclosure, dissemination, forwarding, printing or copying of this email or any action taken
in reliance on this e-mail is strictly prohibited and may be unlawful. Bajaj Finance Limited reserves the right to record, monitor and inspect all email communications through its internal and external networks. Your messages can be subject to such lawful supervision as Bajaj Finance Limited deems necessary in order to protect their information, interests and reputation. Please ensure you have adequate virus protection before you open or detach any documents from this transmission. Bajaj Finance Limited does not accept any liability for viruses.

Digital Payments Safety: Do’s & Don’ts

Reviewed by Unknown on March 18, 2026 Rating: 5

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