Important: Tips for a safe banking experience

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Dear Anita Kubhar,​ Whether it’s Mobile Banking or Internet Banking, cash withdrawals from the branch or the ATM, one needs to take care and observe some basic precautions to ensure a safe banking experience. We, at Kotak Mahindra Bank, believe in the practice of safe banking and we can only achieve that with your continued support. We recommend the following Do’s and Don’ts so you can enjoy a safe and secure banking experience. DO’s Always visit the official website www.kotak.com for the bank’s contact details Always keep your contact details updated with the Bank to receive transaction alerts regularly. Install a genuine anti-virus and anti-malware software on your computer/mobile and keep it up to date Keep your password strong and unique  Turn off your browser's autocomplete settings to avoid storing your card number, passwords, or any other personal/sensitive information Be careful before downloading any apps from the Play Store or App Store Look for the padlock sign or 'https' in the status bar of your web browser while transacting Look out for spelling errors in messages that ask you to share sensitive details, as they will help you identify the fakes Change your ATM PINs, Mobile Banking, Net Banking, and UPI PINs frequently Use the Card Lock feature on Mobile Banking when your Debit Card is not in use DON’Ts Don’t share sensitive details like PIN, passwords, OTP, or card details with anyone Don’t use public Wi-Fi or free VPNs/public computers while accessing your bank account  Do not click on links received from unknown sources/sender IDs Don’t use easy passwords like 123456, names, birthdays, etc. Ensure your password is not the same as your username Don’t write your password anywhere and avoid saving it on browsers Do not download remote sharing apps like Anydesk Do not scan a QR code or enter a PIN or OTP to receive money through UPI Do not take help from strangers at the ATM For more tips on safe banking, click here. To report a fraud, call immediately on 1800 209 0000. Remember: Kotak Mahindra Bank or its employees/representatives will never ask for your personal account information. Warm regards, Team Kotak Mahindra Bank Copyright & Disclaimer Privacy Policy Please do not reply to this mail as this is an automated mail service.