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| Dear Anita Kubhar | | In an endeavour to make your experience at ATMs safer, we have listed down a few things that you need to be careful about. Further, we have also compiled a list of precautions that can help you protect your information from fraudsters. | |
| Here are two ways how fraudsters can make you fall for their trap at the ATM: | |  | The fraudster will throw an identical fake Kotak card on the ground and tell you that your card has fallen. While you go to pick up this fake card, he/she will get your actual card from the ATM machine. |  | If you seek the help of an unknown person at the ATM. They might note your PIN and swap the original Kotak card with an identical fake card while helping you. | | |
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 | Memorise your PIN and avoid writing it down or sharing it with anyone | | |  | Do not take help from strangers | |  | Always keep your eyes on the ATM card | | |  | Enter alone whenever you are using the ATM | |  | Avoid ATMs that are unguarded or without CCTVs | | |  | Cover the ATM keyboard when inserting your PIN | |  | Punch random keys before leaving the ATM | | |  | Please report any fraud or suspicious activity on 1800 209 0000 | | |
| | | for more tips on safe banking | |
Warm regards,
Team Kotak Mahindra Bank | | |
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| Please do not reply to this mail as this is an automated mail service. | |
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