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| Dear Customer, | | In the recent past, fraudsters have been posing as law enforcement agency officers and defrauding customers by manipulating them. We request you to take caution and stay alert against such illicit activities. | |
| Here is how they carry out the fraud |  | |
| | 01 | The fraudster will call the customer, posing as a courier company agent and
tell them they have received a package under their name that contains illegal
items. | | | | | 02 | Then the fraudster calls the customer again, this time posing as a law
enforcement officer, and instills fear in the customer that legal action will be
taken against them on basis of the illegal items found in the package. | | | | | 03 | To prove their innocence, he/she will be asked to click on a link, share
sensitive banking information with the fraudster, or transfer a sum of
money to the fraudster's account. | | | | | 04 | In panic, the customer will listen to the fraudster and lose a huge sum of
money in the process. | | | | |
| How to safeguard yourself against such frauds |  | |
 | To check whether the call recieved from the law enforcement officer is
legitimate or a fraud, you should visit your nearest police station or call
on 1930 and inform them about the call(s). | | | | Do not click on links received from unknown sources/sender IDs. | | | | Look for the padlock sign or 'https' in the status bar of your web browser
while transacting. | | | | Always look out for spelling errors in messages that ask you to share
sensitive details, as they will help you identify the fakes. | | | | Never share sensitive details like PIN, passwords, OTP, or card details with
anyone. | | | | |
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| For more safe banking tips | | |
Warm regards,
Team Kotak Mahindra Bank | |
| | | Please do not reply to this mail as this is an automated mail service. | | |
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