| | | | Dear Customer,
| | Offers that seem too good to be true or overly rewarding are a sign to stay vigilant! | | | | How does this fraud happen? |  | | |  | You may receive an SMS asking you to click on a fictitious link on the pretext of updating and redeeming reward points. The link may contain logo/file/bank name that makes it seem like a genuine bank url. |  | | | If you click on the fictitious link, you will see a “SEND MESSAGE” button. Once you click on it, WhatsApp is automatically opened on your mobile phone with a message mentioning that you want to redeem the reward points with a button to “PROCEED". | | | | | Upon sending the message, you will receive another message, “Thank you for contacting the bank and please download and install the file (.apk file)”. | | | | | Once you click on the link, it results in malicious APK file getting downloaded on your mobile. The downloaded application asks for personal and sensitive details like Aadhaar number, Debit Card details, PIN, etc. | | | | Here’s how
you can stay safe: |  | | |  | Always verify with your bank on receiving communication regarding redeemption of reward points. | | | In case of offers related information, visit the official merchant website to know more details. | | | Do not click on links received from unknown sources/sender IDs. | | | Do not download suspicious .APK files on your mobile devices. | | | Think twice before sharing any sensitive details like OTP, account credentials, card numbers, passwords, etc. | | | | To report a cybercrime to the police, dial the National Cybercrime Reporting Portal on 1930 or lodge a complaint through their website www.cybercrime.gov.in | | Report a fraud or any suspicious activity here. | | | For more safe banking tips | | | Warm regards,
Team Kotak Mahindra Bank | | | | | | | | Please do not reply to this mail as this is an automated mail service. | | | |
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