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Dear Customer, | With the advent of digital era, cyber frauds are on the rise with fraudsters finding ways to lure you into getting away with your hard-earned money. Protect yourself from falling prey to any of these frauds: | |
| Fraudsters posing as officials from reputed organisations like the Central Bureau of Investigation (CBI) or the Income Tax Department will contact you and threaten legal action or heavy fines to extort money from you. | They can also pose as Cyber Crime officers claiming that they are in receipt of a courier containing illegal items in your name. | | Then to evade legal proceedings, they ask you to transfer funds in to their accounts or may convince you into revealing sensitive information such as Bank Account details, Debit Card numbers, and CVV codes. | | | | |
Being held by fear, you will end up falling prey to the fraudster’s trap and transfer funds into their account. | | | Be careful and do not panic. Verify with your nearest police station, as such sensitive scenarios won’t be addressed to you over a phone call. | |
| | You may receive a WhatsApp/SMS or email from an unknown source asking you to update your KYC or link your PAN Card to avoid account closure/blocking of account. | The message will have a link that asks you to download an app in the name of “Kotak Bank KYC update.apk” or “CSC Banking Service-1 apk”. | | On downloading the app, you will be either redirected to an app that looks very similar to the official platform or you will be asked to fill in your CRN, account details, password, and OTP. | | |
| Once you fill in these details, the fraudsters can instantly gain access to your account and empty it. | |
Investment/ Trading Fraud | The fraudster will share attractive advertisements through a social media platform about free online trading tips or investment schemes with unusually high returns/profits in a short period of time! They may also offer training courses on trading to entice you. | | Once you connect with the fraudster, they will first add you to a WhatsApp/Telegram group, and then convince you to download a fake stock trading app. | | | | |
Once you download and start investing on the fake app, a fake dashboard shows you high returns luring you to invest even more. However, when you try to withdraw the money, you notice that you have fallen prey to this fraud. | | | Stay alert, and download verified apps only. Do not click on links received from unknown people. | |
| to read more on Safe Banking tips. | |
Points to remember | | Please do not respond to fraudulent emails, SMS, or calls that ask you for passwords, MPIN, UPI PIN, OTP, or Debit/Credit Card numbers. Kotak Mahindra Bank or its employees/representatives will never ask for your personal account information | | Do not click on links sent to you from unknown source(s) | | To report a fraud, call 1800 209 0000 and say ‘fraud’, or click here, or call 1930 to report any cybercrime or visit the cybercrime website: www.cybercrime.gov.in | | Visit the official bank website: www.kotak.com if you need to contact us | | | Stay safe. Stay alert. | Warm regards, Team Kotak Mahindra Bank | | |
| | Please do not reply to this mail as this is an automated mail service. | | |
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