Report your concerns through right service channels

Have a query? Start the right way. For a safe and reliable resolution, make sure to report your issue only through official service channels. Know how to lodge a query, request the right way Level 1: Write, Call or Visit branch Raise issue via app / web, call or branch visit. Complaint Unresolved at Level 1? Level 2: Contact Grievance Redressal Officer Call or Email GRO with your Service Request Number. Complaint Unresolved at Level 2? Level 3: Contact Principal Nodal Officer Call or Email PNO with your Service Request Number. Still Unresolved at Levels 1, 2, 3? or Didn’t get a response within 30 days of complaint? RBI Kehta Hai! Jaankar Baniye, Satark Rahiye Note: RBI does not resolve requests directly. Raise your complaint via appropriate channels.

Explore Our Services Loan payments Pay EMIs, part-pay or close loan Customer Service Raise and track requests easily Your documents Access all important documents here Your relations Manage all your accounts easily You can call us at 8698010101 for instant support or visit our nearest branch. Standard call charges apply, as this is not a toll-free number. Login to Follow us on Download our app This message, including any attachments may contain proprietary, confidential and privileged information for the sole use of the intended recipient(s), and is protected by law. If you are not the intended recipient, please notify the sender immediately and destroy all copies of the original message and attachments, if any. Any unauthorised review, use, disclosure, dissemination, forwarding, printing or copying of this email or any action taken in reliance on this e-mail is strictly prohibited and may be unlawful. Bajaj Finance Limited reserves the right to record, monitor and inspect all email communications through its internal and external networks. Your messages can be subject to such lawful supervision as Bajaj Finance Limited deems necessary in order to protect their information, interests and reputation. Please ensure you have adequate virus protection before you open or detach any documents from this transmission. Bajaj Finance Limited does not accept any liability for viruses. Copyright © 2026 All right reserved Bajaj Finance Ltd, Viman Nagar, Pune, Maharashtra - 411014